Privacy Policy

1. The Scope

This policy describes the personal data we collect from individuals and how we process, share, and protect it.

This Policy describes information related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified or recognized through a combination of information we hold or can access.

In this Policy, "processing" means any activity involving the collection or use of Personal Data, including its management, structuring, and storage.

Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly collect information from minors or permit them to use our services. If we discover that a minor has provided information, we will delete it promptly.

2. What Personal Data Do We Have on You

When you access our service, channels, or website, we collect Personal Data. In some cases, we may ask you to provide Personal Data.

We gather your personal data in other ways, including by analyzing how you use our Services and service channels, and by receiving information from our third-party partners.

3. No Requirement to Disclose Personal Information

You are not required to provide personal data. However, without certain information, we may be unable to offer our Services or grant you access to the website.

4. What Personal Data We Collect

The information collected does not personally identify you and is not considered private information.

Personal data you provide when you connect with a third-party online trading platform through us.

When you share your personal information with third-party trading platforms, this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

Your personal data is processed by the company for the purposes described in this section and in accordance with the applicable legal basis.

For detailed information about how we protect your legitimate interests, please contact us via email.

Below is a list of the legal grounds and reasons we may use the information you provide to us.

6. Transfer of Personal Data to Third Party

We may share your Personal Data with third-party service providers, including hosting and storage providers, to support our operations. This includes IP address information and analysis of your user experience.

You can ask us to share your Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to those platforms. Their use of your information is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.

The Company may share Personal Data with related entities or business partners to enhance and improve the products and services offered to customers.

When we need to protect the rights of third parties or safeguard assets, we may disclose your Personal Data to regulatory, local, or other official authorities.

We may share your Personal Data with potential investors, buyers, or lenders to us or any company in our group if such a transaction occurs, including any transfer or sale of our assets or those of companies within our group, or in connection with any merger, restructuring, consolidation, or bankruptcy involving us or any business in our group.

7. Cookies and Services from Third Parties

Third-party service providers, such as advertising partners and analytics companies, may be used on our website. These providers may also use cookies or similar tracking technologies.

Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behavior, enhance your experience, remember your settings, and tailor our products and services to your interests. Cookies also enable us to gather usage statistics and analytics data.

We use two types of cookies on this website. Session cookies are temporary and expire when you close your browser. Persistent cookies remain on your device after you close your browser and help us recognize you as a returning user, enabling a faster return to the website.

Be aware that certain features or the entire Website's functions may not work as expected.

Online Tracking Notice: This service does not support do-not-track signals.

8. Retention of Personal Data

We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy, or for longer periods as required by applicable law, regulations, and court orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we retain and delete it when it is no longer needed.

9. International Transfers

Your personal information may be transferred to other countries or to international organizations. We implement appropriate safeguards to protect your personal data and ensure you can exercise your rights and access effective legal remedies.

We can provide details about the security measures used to protect your Personal Data when it is transferred to third-party countries or international organisations. Contact us at support@tricloufloor.best for this information.

10. Security of Personal Data

We implement appropriate organizational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain secure without error. We are not responsible for any indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data, including those caused by transmission errors, unauthorized third-party access, or other circumstances beyond our control.

In the event of legal or regulatory obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We cannot guarantee the security measures applied to your Personal Data once transferred to these third parties.

Internet data transmission inherently carries security risks that cannot be fully eliminated. We cannot guarantee the security of Personal Data you transmit to us over the internet.

11. Hyperlinks to Third Party Websites

Third-party websites and applications linked on our site operate independently and are not under our control. We are not responsible for how these sites or apps collect or process your personal data. This Policy does not apply to third-party sites or applications.

When you access third-party websites or apps, review their privacy policies before doing so. Consider carefully what Personal Data you share with them.

12. Modifications to This Policy

We may update this Policy at any time. When we do, we will post the updated version on our website and notify you of the changes.

When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

Unless explicitly specified otherwise, amendments become effective upon publication of the revised Policy.

13. Your Rights

You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data we no longer require. You may also limit how your personal information is processed.

If you are a resident of the EEA, please refer to this page for your data rights. You may exercise these rights regarding your Personal Data by emailing the address below.

13.3 Access Rights The Company can verify the accuracy of your Personal Data being processed. If accurate, you have the right to access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed at no charge, though a reasonable fee may apply for additional copies. Data will be provided electronically upon request. Your right to access Personal Data must not conflict with the rights and freedoms of others. If fulfilling your request would harm another person's rights or freedoms, the Company may refuse the request or limit its scope.

Your right to correct inaccurate Personal Data concerning you is protected. The Company may rectify any incomplete or inaccurate Personal Data in its records, taking into account the purpose for which it was collected.

13.5 Right to Erasure You may request erasure of your Personal Data in the following circumstances: (a) The Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and no legal basis exists for continued processing; (c) You object, for reasons specific to your situation, to processing of your Personal Data based on legitimate interests pursued by us or a third party; (d) The Personal Data are processed unlawfully; or (e) The Personal Data must be removed to comply with a legal obligation binding on the company. This right does not apply when processing is necessary to: (a) Fulfill a legal obligation required under European Union law or Member State law; or (b) Establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. When Personal Data is restricted, it may only be retained if you provide consent, or to establish, exercise, or defend legal rights—either your own or those of another individual—or for reasons of significant public interest within the European Union or a Member State.

Right to Data Portability If your Personal Data is processed by an automated system based on your consent or a contract you are party to, you have the right to receive and review your Personal Data from the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure or the rights and freedoms of others.

13.8 Right to Challenge You have the right to object to any processing of your Personal Data based on legitimate interests pursued by the Company or a third party at any time. This includes processing based solely on profiling conducted under those legitimate interests. If the Company can demonstrate compelling legitimate grounds for processing your Personal Data, we may only continue if those grounds outweigh your rights, freedoms, and interests, or are necessary for the establishment, exercise, or defense of legal claims. You also have the right to object to processing of your Personal Data for direct marketing purposes at any time.

13.9 Right to Refuse Consent You may revoke your consent for us to process your Personal Data at any time. Revoking consent does not affect the lawfulness of processing that occurred before your withdrawal. You have the right to lodge a complaint with your local supervisory authority. If you are in the European Union, you may appeal to the data protection authority in your member state, which safeguards individual rights in relation to Personal Data processing. EU and member state laws may limit your rights regarding your Personal Data, as outlined in this section.

Within one month of receiving your request, we will provide the information you are entitled to under section 13 of this agreement. If the nature or volume of your request requires additional time, we may extend this period to two months. We will notify you of any extension and the reasons within one month of receiving your request.

Pursuant to section 13 of the law, information you request under your rights will be provided at no cost. If your request is frivolous, excessive, or repetitive, we may charge a reasonable fee to cover the administrative costs of processing it. We also reserve the right to decline to act.

If we have doubts about your identity, we may ask you to provide reasonable proof of identification.